FAQ

At Catz ‘n Wood, we strive to make our unique Cat Trees available to cat lovers throughout Europe. Please find updated delivery information here:

Orders Within border countries with Belgium: If you are located in a country within a 2-hour drive of Belgium, you can take advantage of our personalized delivery service. These neighboring countries enjoy the ability to order directly through our webshop.

Online Orders Not Available for Other Countries: For customers outside these areas, given transportation costs and logistical challenges, we do not offer direct online orders. Instead, we invite you to contact us at info@catznwood.be for a personalized quote and ordering process.

Cost International Transportation: Shipping our wood posts outside of our immediate neighboring countries may incur costs ranging between €200 and €500. This cost depends on your location and the wood pole selected.( height and weigth) Interantional truck transport.

Pickup Service Recommended: We advise international customers to consider arranging their own transportation to pick up our products. This can often be a more cost-effective solution. Our team is ready to support you with any necessary logistical information.

We want to assure our customers of a transparent and customizable approach when ordering our products. For further support and to place your order, please contact us at the email address listed. Sandy is here for you to ensure a seamless buying experience.

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